Service agreement: MINI

Service agreement: MINI

1 563 kr
1 563 kr
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Service agreement: MINI
  • Service agreement: MINI
  • Service agreement: MINI
Service agreement: MINI

Service agreement: MINI

1 563 kr
1 563 kr
Taxes included.
In stock

Technical monitoring

One hour review per month, a bit unnecessary, but quite nice nonetheless.

  • Backup, technical monitoring, access to support, and monthly report for your site.

We monitor developments in Shopify and inform you when needed; you will receive information via our Newsletter for contract customers.

 

Suits you if you:

  • Are happy with your current store but want backups, market monitoring, and access to customer support.

 
What's Included
  • Customer support weekdays 08-16, ongoing hourly rate
  • SLA 8*
  • Technical monitoring
  • Backup once a month**
  • Monthly status report
Contract period

Rolling monthly contract, change plan or cancel when you need.
Documentation
The classic. Our original, super creamy vegan cheese. Made from fermented cashews. Perfect for a sandwich or for snacking.
*) More info on SLA

Service Level Agreement
- We will start working on your case as soon as possible, within the number of business hours specified in the agreement:

  • SLA 2 (case initiated within 2 working hours)
  • SLA 8 (case initiated within 8 working hours, i.e., next business day)
  • SLA 16 (case initiated within 16 working hours, 2 business days)
**) More info about Backup

External Backup is performed on the following:

  • Theme
  • Products
  • Orders
  • Customers
  • Inventory

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